cm44's Privacy Policy
This document contains a full description of how your personal information is collected, stored, and used.
cm44 is a trusted online gaming and betting platform in Bangladesh. When you use our services, you share certain personal information with us. In this privacy policy, we explain in detail why we collect that information, how we use it, who we may share it with, and what rights you have. By using the cm44 platform, you are considered to have agreed to this policy.
We believe your privacy is a fundamental right. That is why cm44 always manages information transparently and does not collect or store any information unnecessarily. Using SSL encryption and modern security methods, we ensure that your information remains protected.
What Information We Collect
When opening an account and using services on cm44, we may collect the following types of information:
1.1 Information Provided Directly
- Identity Information: Full name, date of birth, national identity card or passport number.
- Contact Information: Email address, mobile number, postal address.
- Account Information: Username, password (in encrypted form), security questions.
- Financial Information: Information related to payment methods — such as bKash, Nagad, Rocket, or Upay account numbers — solely for the purpose of completing transactions.
1.2 Automatically Collected Information
- Device Information: IP address, device type, operating system, browser type and version.
- Usage Information: Your visit time on the website, pages viewed, links clicked, and session duration.
- Cookies and Similar Technologies: We use cookies that remember your preferences and help improve the quality of our services.
1.3 Information Received from Third Parties
In some cases, during payment processing or when identity verification is required, we may receive limited information from third-party service providers. This information is used only for specific purposes.
Purpose of Data Use
Information collected by cm44 is used for the following purposes:
- Account Management: Creating, verifying, and managing your account.
- Service Delivery: Providing the gaming experience, betting features, and bonuses and promotions.
- Financial Transactions: Processing deposits and withdrawals, and ensuring secure payments via bKash, Nagad, Rocket, Upay, and bank transfers.
- Customer Support: Resolving your issues and answering your questions, providing assistance through 24/7 live chat and email.
- Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
- Legal Compliance: Complying with applicable laws and regulations.
- Platform Improvement: Enhancing service quality, resolving technical issues, and introducing new features.
- Communication: Sending important updates, policy changes, or security-related notifications.
Data Sharing and Disclosure
cm44 does not sell your personal information to any third party or rent it out for commercial purposes. However, limited information may be shared in the following circumstances:
3.1 Service Provider Partners
The minimum necessary information is shared with selected third-party service providers for payment processing, identity verification, and technical support. These partners are required to operate under strict confidentiality agreements.
3.2 Legal Requirements
We may be required to disclose information under a court order, a lawful request from a government authority, or applicable law. In such cases, we will provide only the specific information that has been requested.
3.3 Business Changes
If there is any change in the ownership or operations of cm44, user information may be part of that change. In such cases, users will be notified in advance.
Data Security Measures
cm44 follows industry-standard security practices to ensure the safety of your information:
- SSL Encryption: All data transferred between the website and the server takes place through an encrypted connection.
- Password Hashing: Your password is never stored directly — only the encrypted hash is stored.
- Access Control: Only authorized staff have access to the information they need.
- Security Monitoring: Any unusual activity in the system is monitored.
- Regular Audits: Our security measures are regularly reviewed and improved.
However, no method of transmitting or storing information on the internet can be claimed to be completely secure. We provide the highest level of protection within our means, but you are also responsible for keeping your account password confidential.
Data Retention Period
cm44 retains your personal information only for as long as it is necessary:
- All required information is retained while the account is active.
- Even after an account is closed, certain information (such as financial transaction records) must be retained for a specified period due to legal obligations.
- Cookie data is generally deleted after a session ends or the browser is closed, though some persistent cookies may remain for a set period.
Cookie Policy
The cm44 website uses cookies and similar tracking technologies. Their main purposes are:
6.1 Essential Cookies
These cookies are essential for the website to function properly. They are used to maintain your login session and ensure security. Disabling these cookies may cause the service to not work properly.
6.2 Functionality Cookies
These cookies help remember your preferences, such as language selection and other settings, so you do not have to enter the same information every time.
6.3 Analytics Cookies
These cookies are used to monitor and improve website performance. They collect anonymous statistics and do not directly identify any personal information.
You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the service.
Your Rights
As a cm44 user, you have the following rights:
- Right of Access: The right to request information about what data we hold about you.
- Right to Rectification: The right to request correction of any inaccuracy in your stored information.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances — though this may not be possible if there are legal obligations.
- Right to Restrict Processing: The right to request that the processing of your information be restricted in certain cases.
- Right to Data Portability: The right to request your information in a structured format.
- Right to Withdraw Consent: Where data processing is based on consent, the right to withdraw that consent at any time.
If you wish to exercise these rights, please contact us. We will review your request as quickly as possible.
Protection of Minors
cm44 strictly provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors. If we learn that a minor is using our platform, we will immediately close that account and delete all associated information.
If you believe a minor is using our services, please contact us.
International Data Transfer
cm44's operations are primarily conducted for users in Bangladesh. In some cases, particularly for technical services, your information may be stored on servers outside Bangladesh. In such cases, we ensure that your information is protected in accordance with the standards described in this privacy policy and that applicable data protection laws are followed.
Third-Party Links
The cm44 platform may occasionally contain references to third-party services. These third-party websites or services have their own privacy policies and we are not responsible for them. It is recommended that you read the privacy policy of any third-party service before using it.
Policy Changes
cm44 reserves the right to update this privacy policy as needed. When any significant change is made, we will:
- Update the "Last Updated" date on this page.
- Users will be notified by email for significant changes.
- A notice may be displayed on the platform.
If you continue to use cm44 after any changes, you are considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.
Applicable Law
This privacy policy will be governed by the applicable data protection and privacy laws of Bangladesh. Any disputes relating to this policy will be resolved in the competent courts of Bangladesh.
Contact Us About Privacy
If you have any questions or concerns about this privacy policy, or if you wish to exercise your data rights, please contact our support team. We provide assistance in both Bengali and English.